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Downloads

Name Size Downloads Update Thumbnail Copy Link Download
Passeneger Elevator 12.11MB 35 2026-03-04 download Copy Link
Home Elevator 8.59MB 35 2026-03-04 download Copy Link
Freight Elevator 7.17MB 26 2026-03-04 download Copy Link
Traction Platform Elevator 5.03MB 31 2026-03-04 download Copy Link

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FAQ

Frequently Asked Questions about Our Company, Products, Options, and Services Information on ordering process, shipping, and delivery options is also included below.
  • Q How is elevator installation and maintenance handled?

    A We provide detailed installation instructions and instructional videos. Our technicians are also available for online video guidance via chat platforms such as WhatsApp, WeChat, Skype, etc.
  • Q What are your payment terms and shipping/price terms?

    A
    We accept TT and L/C, with TT preferred. Other payment terms can be discussed upon request.
    A 30% deposit is required to start production, with the remaining balance due before delivery.
    FOB, CIF, terms are all available. We have reliable forwarders who can assist in arranging shipment.
  • Q How do you ensure product quality?

    A
    During production, we inspect all purchased and manufactured components. Records, including photos and videos, are taken after packaging and before shipment. A final inspection is conducted to ensure quality and give customers peace of mind.
  • Q What information is required before providing a quotation?

    A
    Please provide the following details:
    Number of floors and height per floor
    Number of stops/doors
    Available installation space (width × depth)
    Estimated number of users
  • Q How do you ensure transportation and payment security?

    A
    Professional Packaging: Elevator components are packed in export-standard wooden crates (fumigated) with internal shock-absorbing materials and waterproof wrapping. We follow strict ISO packing standards to prevent damage during transit.
    Our collection account is held with one of China's Big Four State-Owned Commercial Banks. These institutions are the cornerstone of China's financial system, strictly regulated by the National Financial Regulatory Administration of China and fully integrated into the global SWIFT network.
Planck Elevator is a modern enterprise integrating R&D, manufacturing, and sales, dedicated to exceptional customer experiences and continuous product quality improvement.

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1

 planck@plancklift.com
 +86-13567253352
 No. 799 Tunheng Road, Nanxun Town Industrial Park, Huzhou, China.
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